Dear arriva buses, overall, your bus drivers in this region are a friendly, helpful sort, which has been the subject of previous correspondence. This morning's driver on the 8 35 number 1 from the junction, however, has been truly an exception. This time of year i often fall into the trap of thinking i'm the most miserable person in Watford, so heartfelt thanks to your driver for proving me wrong and making me feel so much better. Yours, once again, john